Answers to Your Women’s Health Questions

We are contracted with and submit claims to many insurance companies. You should contact your insurance provider to verify your coverage and benefits before making an appointment with one of our providers. Some of the commonly held carriers we contract with are as follows: Blue Cross and Blue Shield, Tricare, Medicaid/KanCare, Medicare, Fiserv, United Health Care, Preferred Health Systems, Preferred Health Benefits, American Healthcare Alliance, Cigna, and Aetna. Contracting providers are subject to change without advance notice or cause.

The Women's Health Group P.A. has a convenient in-house laboratory where we conduct various tests. In cases where our laboratory cannot conduct necessary testing, we refer specimens we've collected to several highly skilled outside laboratories. These laboratories' requests for payment are entirely independent of our office. Any questions regarding statements/invoices from an independent laboratory should be directed to the bill's originator.

The Women's Health Group P.A. gladly accepts cash, checks, money orders, Visa, Discover, or MasterCard.

We have a team of people devoted to billing out your services accurately and timely. We aim to file the claim within 24 to 72 hours of the service date. However, factors out of our control may affect our ability to process these claims within our specified goal.

The Women's Health Group P.A. provides excellent care no matter your insurance scenario. We encourage that you speak with the Riley County Health Department, as you may be eligible for coverage through KanCare or the Riley County Perinatal Coalition Grant. If you are approved, we will schedule your first appointment once we receive approval notification. If you continue without insurance coverage, a down payment of $1,000 will be due at your first appointment with our O.B. Coordinator. This amount goes towards the cost of your care and generally covers most of the routine labs taken at this first appointment. After this first appointment, our billing staff will assist you in setting up a mutually beneficial monthly payment plan.

The Women's Health Group P.A. uses a reputable agency to handle any accounts that have gone unpaid for a long time. We highly recommend contacting the agency to settle your account immediately. You can reach the Midwest Service Bureau at (800) 362-0272.

Once your surgery is scheduled, our office will contact your insurance company to notify them of your upcoming surgery. This notification is not a guarantee of payment or coverage. You must contact your insurance company before surgery to verify coverage and benefits.

To determine specific benefits, it is always best to contact your insurance company directly.

Please notify our Billing Office as soon as possible of any changes regarding your insurance plan. At every visit, please offer our front desk your current insurance information. Once your new insurance information is on file, we will bill out any prenatal care you have received up to the termination date of your initial policy. After delivery, your remaining visits and services will be billed to your new plan.

Our laboratory technicians try to stay abreast of each insurance company's requests about processing laboratory claims. If you suspect that your insurance plan requires your labs to be processed through a specific facility, please alert your lab technician. Our lab will most likely process your specimen in our on-site laboratory if we are not informed beforehand.

Our billing team seeks to provide our patients with accurate care of their claims. To do this, you must provide us with current insurance information at every visit. If your insurance has made a decision, such as "non-covered service" or "pending information from insured," we refer the balance to you. If The Women's Health Group P.A. contracts with your insurance company, they have specific standards and procedures that we must follow regarding your claims. You may contact our Billing Office with any questions or concerns. Also, getting your carrier to inquire about any unresolved issues is recommended. Thank you for keeping us abreast of any changes in your personal and insurance data!